ShieldSync
Cybersecurity services

SOC & Managed Detection

Continuous detection, hunting, and response so attacks are caught and contained early, not discovered weeks later.

Most breaches aren't sophisticated; they're just unnoticed. We run managed detection and response across your cloud and endpoints, watching for the behaviour that precedes a real incident and stepping in to contain it before it spreads. You get a practitioner team tuning the detections, hunting for what alerts miss, and driving the response when something fires.

What's included

  • Managed SOC & Co-Managed SOC
  • Managed Detection & Response (MDR)
  • SIEM Implementation & Optimisation
  • Use Case Development & Tuning
  • Threat Intelligence Integration
  • + 4 more below

What's included

Managed SOC & Co-Managed SOC

We run detection and response end to end, or plug into your existing team as a co-managed layer — owning the parts you don't have bandwidth for.

Managed Detection & Response (MDR)

Continuous monitoring of your cloud, identity, and endpoint telemetry with on-call escalation for the signals that precede a real intrusion.

SIEM Implementation & Optimisation

We deploy, tune, and operate your SIEM — cutting false positives, building a detection library mapped to MITRE ATT&CK, and keeping it current as your environment changes.

Use Case Development & Tuning

We build detection rules mapped to the attacker behaviour that matters in your environment, then tune them until the signal is worth acting on.

Threat Intelligence Integration

We wire threat intel feeds into your detections so emerging indicators surface in your environment before they become incidents.

Threat Hunting Services

We proactively hunt for compromise that slips past automated alerts, using hypotheses drawn from your environment and current attacker tradecraft.

Digital Forensics & Incident Response (DFIR)

When something real fires, we investigate, scope the blast radius, drive containment, and reconstruct the timeline with CloudTrail and endpoint forensics.

Incident Response Retainer

Pre-agreed access to our DFIR team when you need it — faster engagement, no procurement delay, and an onboarded team that already knows your environment.

SOC Maturity Assessment

We assess your current detection and response capability against what attackers actually do, and give you a prioritised roadmap to close the gaps.

How it works

Our approach

01

Onboard

We connect your cloud, identity, and endpoint sources, baseline what normal looks like, and agree on what an incident means for you.

02

Tune

We build detections against your real attack surface and cut the false positives that train teams to ignore alerts.

03

Operate

We monitor and hunt continuously, triaging what fires and escalating only what's real and actionable.

04

Respond

When an incident is confirmed, we contain it, walk you through what happened, and harden against a repeat.

What you get

Deliverables

  • Tuned detection rules mapped to MITRE ATT&CK across your environment
  • SOAR playbooks for fast, repeatable containment
  • Triaged alerts and confirmed incidents with clear context and next steps
  • Incident reports covering timeline, blast radius, and root cause
  • Recurring reviews of detection coverage and gaps
FAQ

SOC & Managed Detection — FAQs

Do you replace our security team or augment it?

Either works. We can run detection and response end to end, or plug into your existing team and own the parts you don't have bandwidth for.

Which environments do you cover?

Our deepest coverage is AWS, with Azure and GCP supported, plus identity and endpoint telemetry. We meet your stack rather than forcing a new one.

How fast do you respond to an incident?

Containment timing depends on your environment and tooling, which we set during onboarding. We don't quote a one-size SLA we can't honestly stand behind.

Ready to talk about soc & managed detection?

Book a call and we'll scope an engagement around your environment and goals.

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